The Cisco 7861 phone is a robust communication device designed for businesses seeking reliable and efficient telephony solutions. Known for its excellent sound quality and user-friendly features, this model is a popular choice among organizations of all sizes.

Quick Verdict

The Cisco 7861 phone is a commendable choice for businesses looking for a cost-effective and feature-rich telephone. With its clear audio, intuitive interface, and robust build, it caters well to both small enterprises and large corporations. Though it lacks some advanced features found in higher-end models, it offers excellent value for its price range.

Price & Value

The Cisco 7861 phone is competitively priced, making it an attractive option for businesses on a budget. Its price range typically falls between $150 and $200, varying across different retailers.

Retailer	Price
Amazon	$155
Best Buy	$165
CDW	$160

Performance & Key Features

The Cisco 7861 phone is equipped with several features that enhance its performance. It supports 16 lines, making it suitable for high-volume call environments. The phone also includes a high-resolution display, which provides clear visibility of call details and functionalities. Additionally, it offers wideband audio and a full-duplex speakerphone, ensuring superior sound quality during calls. The device is also equipped with Power over Ethernet (PoE), which simplifies installation and reduces clutter from extra power cords.

Pros and Cons

• Pros:
• Supports 16 lines, ideal for busy environments.
• High-resolution display for easy navigation.
• Excellent audio quality with wideband audio.
• PoE capability for easy installation.
• Cost-effective for businesses.

• Cons:
• Lacks Bluetooth connectivity.
• Limited advanced features compared to higher-end models.
• Not suitable for home use due to its business-oriented design.

Who It’s For

The Cisco 7861 phone is best suited for business environments where multiple lines and reliable performance are crucial. It is particularly beneficial for call centers, customer service departments, and other settings where handling a high volume of calls efficiently is necessary. Small to medium-sized businesses will find this model especially valuable due to its affordability and feature set.

Where to Buy

The Cisco 7861 phone is available through several major retailers. It can be purchased online from Amazon and Best Buy, or through specialized IT retailers such as CDW. Additionally, businesses may find competitive pricing through direct purchases from Cisco-certified resellers.

FAQ

Q: Does the Cisco 7861 support video calls? A: No, the Cisco 7861 is designed for audio calls and does not support video functionality.

Q: Can the Cisco 7861 be wall-mounted? A: Yes, the Cisco 7861 can be wall-mounted, making it versatile for various office setups.

Q: Is the Cisco 7861 compatible with VoIP systems? A: Yes, it is compatible with VoIP systems, allowing for efficient integration with digital communication networks.

Q: Does the phone support headset connectivity? A: Yes, it supports headset connectivity via an RJ9 port, although it does not support Bluetooth headsets.

Q: What type of power does the Cisco 7861 use? A: It supports Power over Ethernet (PoE) but can also be powered with a separate power adapter if PoE is not available.

Q: How many programmable keys does the Cisco 7861 have? A: The phone features 16 programmable keys, corresponding to its line support.

Q: Can the display be adjusted? A: Yes, the screen can be tilted to accommodate different viewing angles.

Final Recommendation

The Cisco 7861 phone is an excellent choice for businesses seeking a reliable and cost-effective communication solution. While it may not have the advanced features of more expensive models, its performance, ease of use, and value for money make it a worthy investment for many business environments. It offers essential functionalities that meet the needs of most office settings, ensuring efficient and clear communication.